# Sour Purple Haze Build Problem **URL:** \ **Category:** Tech Help\ **Created:** [September 21, 2026, 1:07pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928 "2026-09-21T13:07:58Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Michael\_F](https://community.escapecollective.com/user_avatar/community.escapecollective.com/michael_f/32/13064_2.png) [@Michael\_F](https://community.escapecollective.com/u/Michael_F)\ **Post date:** [September 21, 2026, 1:07pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/1 "2026-09-21T13:07:58Z")
Hello there, I recently purchased a Sour Purple Haze frame from a third party retailer. I had my eye on it for a while because i like the relatively high stack and short reach due to being long in the leg and short in the torso. When they recently changed the geometry and lengthened the reach i finally decided to pull the trigger and got the “old” frame from the online retailer (which also meant I did not have to faff about with import duties etc. Since I don’t live in Germany). Unfortunately, when I had the frame built up in my local bike shop, it turned out that the chainstay on the drive side is so close to the 170mm crank arm, that they had to shim it to make sure they don’t touch, see pics below. It would also be very hard to install a longer crank arm and I would not feel comfortable reselling the bike should the time come for it. This kind of soured (pun intended) my new bike day feeling.. I contacted both Sour and the retailer and Sour basically refuses to do anything which does not go through the retailer. The retailer says the frame needs to go to Sour for inspection. However, not being mechanically gifted, I would have to invest a significant amount of money to strip the whole bike and rebuild it in case the frame is being replaced or repaired. I also do not really want the new frame due to being 1cm longer in the reach because I already have a relatively short stem (80mm) and short reach handlebars to reduce my reach. Can this even be bent back in shape? Do I just need to live with it? Curious to hear your thoughts.. ![1000027150](https://community.escapecollective.com/uploads/default/original/2X/b/b514dd876a98acc38aa3615f21b5b957be99c697.jpeg) ![1000027151](https://community.escapecollective.com/uploads/default/original/2X/7/7677cbde14aa997f285791b7fd849c5d200eb053.jpeg) ---
**Author:** ![Michael\_S](https://community.escapecollective.com/user_avatar/community.escapecollective.com/michael_s/32/3076_2.png) [@Michael\_S](https://community.escapecollective.com/u/Michael_S)\ **Post date:** [September 21, 2026, 1:29pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/2 "2026-09-21T13:29:07Z")
If you want warranty service, I guess it needs to go back to Sour. But I’d think inspection could be done by any (willing) frame builder, who could also advise about options if they find that the frame is out of alignment etc. ---
**Author:** ![Scott\_Anderson](https://community.escapecollective.com/user_avatar/community.escapecollective.com/scott_anderson/32/6524_2.png) [@Scott\_Anderson](https://community.escapecollective.com/u/Scott_Anderson)\ **Post date:** [September 21, 2026, 2:41pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/3 "2026-09-21T14:41:33Z")
The LBS can easily check alignment. They may have already. I wouldn’t go bending anything. If it’s misaligned you need to go back to the mfg and figure out if you have the correct BB axle and if it’s a mfg error they need to replace or correct. ---
**Author:** ![JC1979](https://community.escapecollective.com/user_avatar/community.escapecollective.com/jc1979/32/2145_2.png) [@JC1979](https://community.escapecollective.com/u/JC1979)\ **Post date:** [September 21, 2026, 2:53pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/4 "2026-09-21T14:53:30Z")
Can you post a picture of the crankset and BB? I don’t want to cast aspersions on the shop that fitted the parts, but it’s not impossible it’s the wrong crankset or BB, or that they’ve been fitted incorrectly. ---
**Author:** ![Michael\_F](https://community.escapecollective.com/user_avatar/community.escapecollective.com/michael_f/32/13064_2.png) [@Michael\_F](https://community.escapecollective.com/u/Michael_F)\ **Post date:** [September 21, 2026, 5:21pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/5 "2026-09-21T17:21:21Z")
Will do, was told it is a standard T47X68MM bottom bracket and GRX crank ---
**Author:** ![JC1979](https://community.escapecollective.com/user_avatar/community.escapecollective.com/jc1979/32/2145_2.png) [@JC1979](https://community.escapecollective.com/u/JC1979)\ **Post date:** [September 21, 2026, 5:58pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/6 "2026-09-21T17:58:25Z")
Also, have the cranks been measured from the centre line of the frame to check if they are sitting where they should be? i.e. measuring of the position of the crank end from the centreline? Tricky to do, but worth trying to check. ---
**Author:** ![Crosswind](https://community.escapecollective.com/user_avatar/community.escapecollective.com/crosswind/32/10643_2.png) [@Crosswind](https://community.escapecollective.com/u/Crosswind)\ **Post date:** [September 22, 2026, 12:07am UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/7 "2026-09-22T00:07:28Z")
> [@Scott\_Anderson](#): > > The LBS can easily check alignment. You have a more capable LBS than me. ---
**Author:** ![Scott\_Anderson](https://community.escapecollective.com/user_avatar/community.escapecollective.com/scott_anderson/32/6524_2.png) [@Scott\_Anderson](https://community.escapecollective.com/u/Scott_Anderson)\ **Post date:** [September 22, 2026, 12:42am UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/8 "2026-09-22T00:42:53Z")
I’m going to retire in a year or two and open my own shop, used to be a good tech. Your comment makes me happy, I will do well!! 😊 ---
**Author:** ![RichGearing](https://community.escapecollective.com/user_avatar/community.escapecollective.com/richgearing/32/3802_2.png) [@RichGearing](https://community.escapecollective.com/u/RichGearing)\ **Post date:** [September 22, 2026, 10:53am UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/9 "2026-09-22T10:53:00Z")
Looks like they might have put 2 spacers on the non-drive side BB cup when it either needs one on either side or none at all. I second the request for more pics of the BB area. ---
**Author:** ![Peter\_Burghardt](https://community.escapecollective.com/user_avatar/community.escapecollective.com/peter_burghardt/32/1897_2.png) [@Peter\_Burghardt](https://community.escapecollective.com/u/Peter_Burghardt)\ **Post date:** [September 22, 2026, 1:15pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/10 "2026-09-22T13:15:08Z")
Try rotating each crankarm up until it is parallel to the seat tube and then measure the gap between the seat tube and the crankarm. That should tell you if the crank is centered in the bottom bracket. This is assuming that the seat tube is on centerline, which is true for most frames. You want the pedals at the same distance from centerline for symmetry. ---
**Author:** ![Crosswind](https://community.escapecollective.com/user_avatar/community.escapecollective.com/crosswind/32/10643_2.png) [@Crosswind](https://community.escapecollective.com/u/Crosswind)\ **Post date:** [September 22, 2026, 2:13pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/11 "2026-09-22T14:13:13Z")
> [@Scott\_Anderson](#): > > I’m going to retire in a year or two and open my own shop, used to be a good tech. Your comment makes me happy, I will do well!! 😊 The very best of wishes in achieving everything that you aspire for! ---
**Author:** ![Michael\_F](https://community.escapecollective.com/user_avatar/community.escapecollective.com/michael_f/32/13064_2.png) [@Michael\_F](https://community.escapecollective.com/u/Michael_F)\ **Post date:** [September 23, 2026, 5:12pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/12 "2026-09-23T17:12:25Z")
Thanks for the prompt responses. Hopefully this should cover what was requested regarding pics ![1000027642](https://community.escapecollective.com/uploads/default/original/2X/0/0ec2e0bb31e5bba7efad91c4327688be3500f62c.jpeg) ![1000027644](https://community.escapecollective.com/uploads/default/original/2X/0/024f62c3224ee2d6176fa1d374136af1f455e732.jpeg) ![1000027646](https://community.escapecollective.com/uploads/default/original/2X/2/219888749c5a732c774a4eca7da49f22073e1b16.jpeg) ![1000027648](https://community.escapecollective.com/uploads/default/original/2X/e/e5142ac4058420d6575bbea7ca2b8e2247beec39.jpeg) ![1000027656](https://community.escapecollective.com/uploads/default/original/2X/d/d0fafa0146c56e50c03ce15bbce80a466e9bd6aa.jpeg) ![1000027658](https://community.escapecollective.com/uploads/default/original/2X/5/57e9eeccc2ade4b347a45942ffae7f4869506e4c.jpeg) ---
**Author:** ![Scott\_Anderson](https://community.escapecollective.com/user_avatar/community.escapecollective.com/scott_anderson/32/6524_2.png) [@Scott\_Anderson](https://community.escapecollective.com/u/Scott_Anderson)\ **Post date:** [September 23, 2026, 6:01pm UTC](https://community.escapecollective.com/t/sour-purple-haze-build-problem/5928/13 "2026-09-23T18:01:27Z")
Crank arms are a bit to the drive side already. BB is correct from what I can see. Send that to your third party retailer and see what they say.